Electric Tobacconist – WILL THERE BE Still Time To CHANGE And Re-Proceed With The Order?
The Electric Tobacconist is probably the leading UK online electronic cigarette stores selling some of the top brands of vaporisers and e-cig products available. They’re located in the center of Cornwall in the South East of England. There are many other leading brands of electronic cigarettes available like the Champ, Marl and Vapesti brands. The Electric Tobacconist strives to provide the very best in vaporisers and electronic cigarettes, in stock and ready to sell. Their concentrate on quality over price makes them one of the popular online vaporisers and e-cig shops in the united kingdom. They are constantly updating and improving upon their e-commerce facilities so that customers can easily select the products that best suit their needs and budgets.
You can find unfortunately delays due to capacity issues with regards to the Electric Tobacconist. However, this is something that they are actively working to resolve. In July, they received additional capacity and now they boast a 2.5kVA power supply. This should assist in improving the reliability of these services, although there are occasions that the issue does present itself. This however rarely happens, because the staff is always extremely friendly and helpful, answering any queries or concerns that customers could have quickly and without hassle. The staff does ensure that the customer is fully content with the products that they are ordering, prior to the order is dispatched.
Throughout a recent visit, we were told that the Electric Tobacconist’s orders usually take between three and six weeks to arrive. This is largely dependent upon which country the vendor is situated in, as there are delays due to international shipping and delivery times, plus the time taken for owner to send the goods over. This then affects the speed of which they are able to process the orders, as well as the amount of stock that they have on hand. They are working to enhance their speed of service, in order to cope with increased demand and reduce how much time it requires them to fill orders and dispatch them with their customers.
When we visited Brightpearl, that they had approximately fifty products on offer, which was significantly lower than some other online stores. Additionally it is likely they are experiencing higher demand than various other online stores, which could explain the difference in order volumes. However, despite this, they were still very prompt in their service, with one person in the team even greeting us as we entered the shop.
The staff provided excellent customer support, helping us to understand the many products that they sold, including their relative merits. We were even offered the chance to buy a few items to test out, although we’re able to not sample them all. There was no customer service phone number, so we were left with the friendly and helpful staff of Brightpearl to cope with. Once we had bought several items from them to try out, we were then in a position to contact them to find out how fast they might deliver the items to your home. They delivered quicker than most e- cigarette or vaporizer companies, but it seemed to depend on how fast we were ready to wait.
As a result of overwhelming number of orders that they are currently experiencing, they are now experiencing unprecedented degrees of traffic in their stores. Actually, they are still having problems with slow-moving delivery vans, which are causing significant delays in service. Because of this, they are only processing orders under emergency conditions. Also, they are implementing further automation in order to increase efficiency and save their employees time. In the mean time, they are happy to welcome back regular customers that have recently ordered from them, given that they are making an extra purchase or two by way of “extras.”
Customer support is the number one issue that we always desire to see first when coping with an online vendor podsmall.com like this. We were very impressed with how promptly our request of a refund was handled. We were also very pleased to learn that we did not have to pay for another opinion or to contact some other clients regarding our concerns. In fact, the entire process was handled entirely in due time.
Overall, we were extremely impressed with this particular company’s customer service and would recommend to anyone who is currently experiencing problems with their order fulfillment. Later on, we will always keep an eye on things like the electric tobacconists which are experiencing severe delays due to an influx of orders. We shall also continue to monitor the electric marketplaces in order to determine the quality vendors that are currently experiencing issues. Ultimately, it seems that everyone is noticing that the grade of the products in the electric marketplace has dramatically increased. Hopefully, this will continue to prove to be true for the future. However, we will continue to monitor the situation since it evolves.